Shipping Policy |
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Shipping Options
Our goal is to offer you the quickest and most cost-effective shipping options. We use several shipping carriers including United Parcel Service (UPS) and Federal Express. We will automatically select the lowest priced carrier when you submit your order so that you receive most cost effective option and delivery time. At this time we DO require a signature for any shipments received. Split Shipments For multiple-item orders, we attempt to ship the whole order from the location closest to you. This is not always possible due to the items selected, availability of the parts, and the time it takes to receive some special order items from a manufacturer. Your order arrival date is determined by the date of shipment from our shipping center and the shipping option you choose.
Shipping Fees Your shipping fee is calculated based on the weight of your order, the distance shipped, and the method you select when ordering. This includes items shipped in multiple boxes and/or from multiple locations. We charge standard shipping carrier rates. Orders Damaged in Shipping If you believe a package received from us was damaged in transit, please refuse shipment and tell the carrier that you are refusing delivery because the package is damaged. Then call The I.T. Workshop at 888-894-8640 to inform us of the situation. If you are not present at the time of delivery and cannot refuse shipment, please call Customer Service as soon as possible to make arrangements to return the damaged order once you receive a Return Merchandise Authorization.
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